Refund policy
Return & Refund Policy
Thank you for shopping with us. Please review our Return & Refund Policy before making your purchase.
Returns
At this time, we do not accept returns on any products. All sales are considered final.
Damaged Products
If your order arrives damaged, we are happy to help. To request a refund, please contact our customer support team within 7 days of delivery and provide:
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Your order number
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Clear photos showing the damaged product and its packaging
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A brief description of the issue
Once your claim has been reviewed and approved, a full refund will be issued to your original method of payment.
Incorrect Items
If you receive the wrong item, please notify us within 7 days of delivery. Once we verify the error, we will promptly ship the correct item to you at no additional cost. You will not be charged for the replacement shipment.
Contact Us
If you have any questions regarding your order or this policy, please contact our customer support team at hello@glowupshop.online and we will be happy to assist you.